Technology can help you efficiently run a restaurant. With the abundance of devices and technologies, you might find yourself divulge on which is best for your business. This article will highlight three technologies that are a must in every restaurant. It will also focus on benefits they offer
Point of Sale System
Integrating your POS system with your restaurant is the primary consideration when selecting a POS system. Assessing and identifying the needs of the restaurant is key to choose the right system for your business. In today’s market, these are some essentials in a POS system used in the restaurant industry:
Customized menu and floor plan – A POS system with this feature allows you to easily configure the system according to your establishment’s floor plan and add/remove menu from the system with ease.
Customer database – this feature allows better profiling of your loyal customers. It is a big help in improving services and restaurant offerings. Also, this feature can allow you to save birthdays and other important information about your customers.
Speedy, user-friendly interface – a restaurant requires fast turn-arounds, especially during peak hours. A POS system that comes with a quick checkout feature is a must. Aside from it, systems should also be user-friendly to make it easier for your wait staff to input orders and process billing.
Utilising a portable EFTPOS machine such as Smartpay can be your answer, as this technology offers your customers a seamless and secure payment experience.
Automated Inventory System
Keeping sufficient stock is a must in the restaurant industry. It does not only help in managing costs and balancing it with profits, it also ensures that you can serve what’s on the menu once ordered. There are POS systems usually comes pre-installed with an automated inventory system. However, there is a need to invest in one if that is not the case. This technology helps in tracking stock of everything needed in your business. Additionally, it allows computing food costs and profit margins.
Mobile Payment System
Given the popularity of smartphones, this technology is a no-brainer. Most consumers nowadays make use of mobile payment systems to transact. Being a new restaurant is not an excuse for you to skip this payment option. You should be on the lookout for the following important features in a mobile payment system:
Security – a must in the digital age and the frequency of hacking. A mobile payment system with this feature make sure that your customers’ data are protected. An ideal system is something that has integrated state-of-the-art security to ward off identity theft and other online crimes.
Cross-platform compatibility – A system with a wide range of compatibility means you can log in on any type of device, regardless of operating system. A must-have feature for restaurants. It is because of the industry’s fast-paced environment that leaves no room for breathing.
Ability to track sales of an item – industry experts claim that this feature is great in improving sales, making adjustments in your restaurant’s offerings, and reducing food and other kinds of waste.
Collect customer information – A mobile payment system with this feature allows restaurant owners and managers to gather customer feedback. Data gathered from this can be used to personalize their next visit.
Send electronic invoices to customers – with many opting to paperless billing, your restaurant should also offer a zero-footprint way of invoicing your patrons. This feature can help your customers track their spending in an eco-friendly way.
Setting up a new restaurant should not be a challenging experience. You should do some research to familiarize yourself with the industry and others’ experience. Additionally, you could do some reading on the basics of establishing your own restaurant business. On top of that, your mindset should also aim at success amid the chaos and complexity of opening up a restaurant.
